Customer Testimonials
Real experiences from satisfied customers across Austria
All Customer Reviews
“Absolutely professional service! My valuable baby grand piano was transported with utmost care from the 4th floor without an elevator. The team was punctual, friendly and planned everything perfectly. The piano arrived without a single scratch. I can only warmly recommend Piano Shift!”
Maria Schmidt
Wien • Stutzflügel
Privattransport
November 15, 2024
“For our wedding at Mirabell Palace, we needed a concert grand piano. Piano Shift not only organized the transport perfectly, but also obtained all permits for the UNESCO old town. Despite the narrow streets and strict regulations, everything went smoothly. Absolute specialists!”
Thomas Weber
Salzburg • Konzertflügel
Event-Transport
October 28, 2024
“As director of a music school in Graz, I was impressed by the team's professionalism. Three pianos were transported simultaneously to our new building. Perfect coordination, all instruments optimally protected. Piano Shift understands the special requirements of music institutions.”
Mag. Elisabeth Huber
Graz • Klaviere (3 Stück)
Institution
September 12, 2024
“After three quotes from other companies, Piano Shift was not only the best price, but also the only provider who immediately understood what to consider with a 100-year-old piano. Very competent advice and perfect execution.”
Andreas Müller
Linz • Klavier (aufrecht)
Antike-Klaviere
August 20, 2024
“Fast and uncomplicated service for my move from Vienna to Innsbruck. The electric piano was safely packed and arrived on time. Price-performance ratio is definitely right. Small deductions only because communication was sometimes a bit slow.”
Sarah Jones
Vienna • Electric Piano
Langstrecken-Transport
July 5, 2024
“For our concert hall, we work exclusively with Piano Shift. Whether Steinway, Bösendorfer or Fazioli - the team treats every grand piano like a work of art. Absolute reliability for time-critical events. Our clear recommendation for professional concert organizers.”
Dr. Michael Steinberg
Wien • Bösendorfer Imperial
Konzert-Logistik
June 18, 2024
All Success Stories

Emergency Transport for Salzburg Festival
Challenge
Three days before the premiere, the planned concert grand failed. A replacement Steinway had to be transported from Vienna to Salzburg and into the Large Festival Hall within 24 hours.
Solution
Immediate mobilization of our emergency team with special equipment. Coordination with festival house management for nighttime delivery. Deployment of our most experienced team for the sensitive transport of the 500kg instrument.
Result
The grand piano was delivered on time and in perfect condition. The premiere could take place as planned. Since then, we have carried out a large number of urgent deliveries for various institutions.
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Penthouse Transport with Crane in Vienna
Challenge
Transport of a 2.90m long Imperial grand piano to a penthouse apartment on the 4th floor. The stairwell was too narrow, the elevator too small. Only solution: transport via the roof using a crane.
Solution
Planning with structural engineers and crane specialists. Application for all official permits. Coordination with building management and neighbors. Specially developed protective packaging for outdoor transport.
Result
Successful transport after 6 weeks of planning. The Imperial now stands safely in the penthouse and is regularly used for private concerts. A reference project for extraordinary transport solutions.
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