Question 1

How much does piano transport cost?

Accepted Answer

Piano transport costs vary based on distance, piano type, and special requirements. Our upright piano moves typically start at € 186,- for local transport, while grand pianos start at € 222,-. Use our online calculator for an instant estimate, or contact us for a detailed quote.

Question 2

Do you provide insurance coverage?

Accepted Answer

Yes, all our piano transports include comprehensive insurance coverage up to € 100,000. This covers any damage that might occur during transport. We also carry liability insurance for property damage.

Question 3

How far in advance should I book?

Accepted Answer

We recommend making a booking 7-14 days in advance for standard moves. For urgent transports, we offer an express service with 24-48 hour availability.

Question 4

Can you move pianos up stairs or to upper floors?

Accepted Answer

Absolutely! We specialize in challenging moves including stairs, narrow hallways, and upper floors. Our team uses specialized equipment and proven techniques. For extremely difficult access, we work together with crane services to move your piano through the window or over the balcony.

Question 5

What preparation is needed before the move?

Accepted Answer

Remove all items from inside the piano and clear pathways. We handle the protective wrapping.

Question 6

Do you tune pianos after transport?

Accepted Answer

We don't provide piano tuning services, but we work with trained piano tuners across our service area. We recommend waiting 2-3 weeks after transport before tuning to allow the piano to adjust to its new environment. We are happy to refer you to a piano tuner upon request.

Question 7

What areas do you serve?

Accepted Answer

We provide piano transport throughout Austria. Our primary coverage includes Vienna, Lower Austria, and Burgenland. For other locations, we can arrange your transport with our partner network.

Question 8

What if my piano doesn't fit through the door?

Accepted Answer

Our experienced team can assess alternative options including window access or partial disassembly of the piano, if your piano is suitable for it. Based on our experience, we almost always find a safe solution.

Question 9

What payment methods do you accept?

Accepted Answer

We accept cash, bank transfers, and credit cards. Payment is typically due upon completion of the piano transport. For commercial transports, we can arrange payment terms. All prices include VAT where applicable.

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